Get in touch
Whether your bag was missed, you’ve spotted a “bogus” collector or you would like to know more about Clothes Aid – the Helpline team are happy to help.
By speaking to a member of the team or filling out this form, the team can arrange re-collections, refer you to our Collection Protection team or let you know when your next collection date is.
If you would like to arrange a collection please call us on
020 7288 8545 or use the form on this page.
Easter Opening Hours
Please note that due to the Bank Holidays in England, we will not be taking helpline calls on Good Friday (14th April) or Easter Monday (17th April). Our helpline (020 7288 8545) will reopen on Tuesday 18th April at 9am. Please use our Contact Form in the meantime, and we’ll get in touch after Easter.
Thank you for your understanding, and Happy Easter from the team at Clothes Aid!