Collection Protection researcher and investigator

Contract: Full Time (12 Months Initial Term)
Location: Based in London, with regular travel in the UK & Ireland *
Salary: £20,500

Clothes Aid is a well-established social business. We collect donated clothing across the UK, which is sold to raise money for a number of our charity partners including the NSPCC, Make-A-Wish and other well-known charity brands.

Working with the Business Manager and the Operations Network Team, the Collection Protection researcher and investigator will research risks in the field and understand the operating arena. The role will also be a resource to tackle threats, such as theft of donations, with various methods like stakeouts, investigations and as a deterrent presence in the field supporting collectors in protecting their collections.

The role will develop and run a collection protection campaign in Ireland and Great Britain. The role is varied and includes exploring and understanding all aspects of the external operating environment with a view to eliminating theft of donations and bogus collectors.

It will include research and analysis and involve liaising with a range of external agencies and authorities such as the police and Trading Standards. You will also be involved in helping harden our network as a target, and reducing vulnerability by assisting the Operations Manager in raising standards of service delivery mainly with training of, and advising collection teams.

A good telephone manner is essential together with excellent written and communication skills.

Directly responsible to: Business Manager

* The job will be based in London, however, you will regularly spend time working around Great Britain and in Ireland on day trips with the occasional overnight stay. If you have all of the above and you are willing to occasionally travel within Great Britain & Ireland, then this job offers you an exciting and rewarding opportunity.

Please see application form and information pack below.

Closing date for submission of application forms: 5pm on Thursday 25th January 2018
Interview dates: Week commencing Monday 29th January 2018
Interview location: Clothes Aid HQ, Islington, North London

Please submit application form to
Please note CVs or incomplete application forms will not be considered.

Clothes Aid is an equal opportunity employer.

Application Pack

Job Description & Person Specification (.pdf)
Application Form (.docx)