Clothes Aid's Helpline based in London supports members of the public and receives thousands of calls every year.
Please call the team on 08450 722 780.
Our Helpline operates Monday to Friday between 9am and 5pm, or alternatively you can email here info@clothesaid.co.uk
Whether your bag was missed, you've spotted a "bogus" collector or you would like to know more about Clothes Aid - the Helpline team are happy to help.
By speaking to a member of the Helpline team or filling out this form, the team can arrange re-collections, refer you to our Collection Protection team or let you know when your next collection date is.
Clothes Aid does not make profit from our '08450' number and call charges may vary between networks. Please contact your service provider to check their rates.
Find out more about how your old clothes help our charity partners across the UK.
If you are a school, academy, college or university looking to fundraise through a clothes collections, click here.
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