Please see below for frequently asked questions about Clothes Aid services. If your question is not answered below please contact the Helpline by the contact form or on 020 7288 8545 and firstname.lastname@example.org.
Besides clothing, we also collect the following items of household goods and bric-a-brac:
Ornaments and Trinkets
Children’s Toys and Games
Duvet Covers and Pillow Cases
Mobile Phones and Tablets
CDs and DVDs
Pots and Pans
Stationery and Notepads
Paintings and Antiques
Cutlery and Crockery
Please ensure that clothing is put in a separate bag (or bags) to donations of bric-a-brac and household accessories.
Hopefully our Frequently Asked Questions gives you clarification on Clothes Aid can and can’t collect, but if you’re still not sure, please call our helpline (020 7288 8545) or send a tweet to @ClothesAid and ask!
Distribution of charity bags
However, some households love the clearance service we offer and are happy to ‘jump-er on it for charity’ but we wanted to be sure. So in March 2016, Clothes Aid and YouGov conducted a survey about Great Britain’s attitudes to Junk Mail and receiving our collection bags. The results found that almost 60% of households with a “No Junk Mail” sign on their house, agreed that they would donate used clothing to Clothes Aid if a bag was posted to them.
Our partner charities are hugely thankful for the zero-investment method of fundraising, and we try to maximise the funds we raise for our charities but if you don’t want a Clothes Aid collection bags, please get in touch with us via our helpline (020 7288 8545, Open 9am – 5pm, Monday – Friday) or use the Contact Us form.
For further guidance, please visit our Collection Protection page for extra tips and what to look out for regarding charity bags.
Our strong connections with regional constabularies allow us to provide useful information on any criminal activity we encounter through our diligent teams and our Collection Protection department. In recent times, this has resulted in successful prosecution.
We still urge you to be vigilant when it comes to donating but please continue to, our charities need your support.
Profits to charity
Due to the sometimes deemed controversial nature of charity profits and spending, we had our returns independently explored by Intelligent Giving in 2012, specifically looking at how clothing collections fared as a justifiable fundraising method. The evaluation proved it is an efficient and effect way of raising funds for charity. Our return on investment was calculated at £10.83 for every £1 spent, which was found to be more than acceptable, especially as we require zero investment from the charities.
Glossary of clothes collection terms
As part of our efforts to keep things simple, here’s the low down on some industry jargon: